Shipping Policy
At Power Engine Market, we specialize in supplying new inboard marine engines, gearboxes, and marine power components to customers worldwide. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Shipping Coverage
We ship globally, including but not limited to:
- America
- Europe
- Africa
- Asia
- Australia & Oceania
Shipping availability may vary depending on product size, destination regulations, and carrier limitations.
2. Order Processing Time
- All orders are processed within 2–5 business days after payment confirmation.
- Large or specialized marine equipment may require additional handling time.
- Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is shipped, you will receive a shipping confirmation email with tracking details (where applicable).
3. Shipping Methods & Carriers
Depending on the product size and destination, we use:
- Freight forwarding companies
- International cargo and logistics partners
- Trusted marine equipment transport services
For heavy or oversized items (such as engines or gear systems), shipments are typically sent via freight or palletized cargo.
4. Estimated Delivery Time
Delivery times vary by destination and shipping method:
- Domestic shipments: 5–10 business days
- International shipments: 10–25 business days
Please note that delivery times are estimates, not guarantees, and may be affected by customs inspections, port delays, weather conditions, or carrier disruptions.
5. Shipping Costs
- Shipping costs are calculated based on:
- Product size and weight
- Shipping method
- Destination country
In some cases, shipping fees may be quoted separately after checkout for oversized or freight items. If this applies, our team will contact you before shipment.
6. Customs, Duties & Taxes
- International orders may be subject to customs duties, import taxes, or port fees imposed by the destination country.
- These charges are not included in the product price or shipping cost unless explicitly stated.
- The customer is responsible for complying with local import regulations and covering any applicable fees.
7. Delivery & Inspection
Upon delivery, customers are advised to:
- Inspect the package immediately for visible damage
- Report any shipping damage within 48 hours of delivery
- Retain all packaging materials for inspection or claims
Failure to report damage within the stated timeframe may affect eligibility for shipping claims.
8. Delayed or Lost Shipments
If your order is delayed or appears lost:
- Contact us at sales@powerenginemarket.com
- Provide your order number and shipping details
- We will work directly with the carrier to resolve the issue as quickly as possible
9. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
- Power Engine Market is not liable for delays or losses caused by incorrect addresses or contact information.
- Additional shipping charges may apply if a shipment must be rerouted or resent.
10. Contact Information
For shipping-related questions or support, please contact:
Email: sales@powerenginemarket.com
Website: www.powerenginemarket.com
