Warranty Policy
At Power Engine Market, we stand behind the quality, reliability, and performance of our marine engines and gearbox systems. This Warranty Policy outlines the coverage, terms, and conditions applicable to products purchased through powerenginemarket.com.
1. Warranty Coverage
Power Engine Market provides a limited manufacturer-backed warranty on eligible products, subject to the terms below.
Covered Products
- Inboard marine engines
- Marine gearboxes and transmission systems
- Related engine and gearbox components (where specified)
Warranty Period
Warranty duration varies by product and manufacturer:
- New Inboard Engines: 6–24 months (manufacturer-dependent)
- Marine Gearboxes & Transmissions: 6–12 months
- Parts & Components: 30–90 days
Exact warranty coverage is listed on the product page or included in your order documentation.
2. What the Warranty Covers
This warranty covers manufacturing defects under normal and intended marine use, including:
- Internal mechanical defects
- Manufacturing or material faults
- Factory assembly issues
If a covered defect is confirmed, Power Engine Market will, at its discretion:
- Repair the product
- Replace the defective component
- Offer a partial or full refund (where applicable)
3. What Is NOT Covered
The warranty does not cover damage or failure resulting from:
- Improper installation or alignment
- Incorrect lubrication or fuel use
- Overloading, racing, or misuse
- Lack of routine maintenance
- Corrosion due to improper storage or marine conditions
- Electrical damage caused by improper wiring
- Unauthorized repairs or modifications
- Normal wear and tear (seals, gaskets, bearings, filters)
- Shipping damage not reported within 48 hours of delivery
Labor costs, haul-out fees, towing, or downtime losses are not covered unless explicitly stated by the manufacturer.
4. Installation Requirements
To maintain warranty eligibility:
- Installation must be performed by a certified marine technician or professional shipyard
- Proper documentation (invoice, install report, serial numbers) may be required
- Engines and gearboxes must be installed according to manufacturer specifications
Failure to meet these requirements may void the warranty.
5. Warranty Claim Process
To initiate a warranty claim, contact us at:
Email: sales@powerenginemarket.com
Subject Line: Warranty Claim – Order #[Your Order Number]
Please include:
- Order number and purchase date
- Product serial number
- Description of the issue
- Photos or videos showing the defect
- Installation and maintenance records (if requested)
Claims are reviewed within 5–7 business days.
6. Inspection & Approval
All warranty claims are subject to inspection and verification.
In some cases, the product or component may need to be returned for evaluation.
Warranty approval is determined by:
- Manufacturer guidelines
- Inspection findings
- Compliance with installation and usage requirements
Unauthorized returns will not be accepted.
7. Replacement & Repair Timelines
Approved warranty repairs or replacements are processed as quickly as possible. Timelines may vary based on:
- Manufacturer response times
- Part availability
- International shipping factors
We will keep you informed throughout the process.
8. Limitation of Liability
Power Engine Market is not liable for:
- Vessel damage
- Loss of income or business interruption
- Personal injury
- Consequential or incidental damages
Our liability is strictly limited to the repair, replacement, or refund of the covered product.
9. International Customers
Warranty coverage applies globally; however:
- Customers are responsible for return shipping costs unless stated otherwise
- Customs duties, taxes, and import fees are not covered
- Warranty processing times may vary by country
10. Policy Updates
Power Engine Market reserves the right to update or modify this Warranty Policy at any time.
Changes will be posted on this page with an updated revision date.
11. Contact Information
For warranty questions or claims, contact:
Power Engine Market
Email: sales@powerenginemarket.com
Website: powerenginemarket.com
